Refund policy

You have 30 days from the day your order arrives to request a return.

We’ll take it back if:

• We sent you the wrong size, color, or product
• Your item arrived damaged

To qualify, your item must be:

• Unworn and unused, in the same condition you got it
• In its original packaging, with tags still on

When you contact us, include:

• Your receipt or proof of purchase
• The reason for the return
• A photo showing the problem

Every item is made just for you when you order it. Because of that, we can’t accept returns or exchanges if you ordered the wrong size, color, or product, or if you changed your mind. Please check the size chart on each product page before you order. The print may sit up to 0.5 inches from the exact center. That small shift is normal and doesn’t count as a defect. 

How to Start a Return

Email us at 716upperriverdrift@gmail.com. If your return is approved, we’ll send you instructions on how and where to ship it. We won’t accept any package sent back without an approved return request.

Refunds

After we get your return and look it over, we’ll let you know if your refund is approved. If it is, the money goes back to your original payment method within 10 business days. Your bank or card company may take a few extra days to post it.

If it’s been more than 15 business days since we approved your return and you still don’t see it, email us at 716upperriverdrift@gmail.com.